Tagfreshdesk

A personal introduction to #SaaSx4, and why I believe Chennai is the place to be right now for SaaS startups

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I have worked with iSPIRT for many years now and one of my key lessons has been around the dynamics behind community and ecosystem building. I have learnt that just having a plethora of startups in one geographical location doesn’t make that place the natural epicenter or capital. There is something more to it, an X factor that goes beyond mere arithmetic. This X factor is something that I think...

India SaaS Survey 2016 – Decoding our SaaS industry

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Strength of a industry is not just judged by how much it contributes to the economy. There are a number of factors to consider and surveys play a major role in painting a clear picture. The India SaaS Survey is all about getting the pulse of the burgeoning SaaS ecosystem in our country. A survey of this kind is indispensable in drawing an insightful analysis and in getting credible benchmarking...

Behind the scenes of $2 billion Indian startup movie #PNgrowth

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Last month, for the first time, I witnessed something really special. Even for someone like me, whose very job and calling is to evangelise this nascent software ecosystem of ours, this was something extraordinary. I’ve been doing this a while, and what happened last month was one of the best feelings I’ve had in this journey. This is what happened: Some of the leading B2B enterprise startups in...

Freshdesk at #SaaSx3

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The story of how Freshdesk grew 500% in revenue in 12 months, and how Girish Mathrubootham and team went about telling us how they did it at SaaSx 2016. “How many of you recognize this man on screen?” Girish Mathrubootham, CEO of Freshdesk, asked the room. He was gesturing to a picture of a man with thinning dark brown hair, a wide forehead, and a familiar crooked smile. A lot of hands went up...

Scaling from $1m to $5m, lessons learned by Freshdesk

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I travel to India once every quarter to catch up with our India team based out of Coimbatore. I was planning to attend SaaSx for a while now and this time, it was perfect timing the event is scheduled on 2nd April, right in the mid weekend of my India trip. This is an invitation-only event, I’m thankful for the organiser to get me involved. With 200 attendees where the majority of them are...

Product Teardown at the “SaaS”y Day at Chennai: Chapter 2 on SaaSx3

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The sea breeze was cool. And the SaaSy people went cool as well. Kiruba unleashed some tricks for networking that had the participants engaging in banter, fun and games on the lawn. It also wore off the participants from postprandial somnolence (carb coma) after lunch. The SaaSy bus by then had arrived from Bengaluru, and the participant number swelled to 150 or so. Using your product as a...

Brace up all Product Entrepreneurs; InTech50 is back…

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InTech50, iSPIRT ’s flagship event is back. The first two editions have been very successful and InTech50 has become the ‘must-go-to’ platform for enterprise CXO’s and product entrepreneurs. Over the past two years, we have hosted CXO’s and business leaders from global companies like AllState, Citibank, HCC Insurance, Standard Chartered, Colgate Palmolive, Time, AirTel, Yes Bank, Exide Life...

Will india make it – 2016? Big strides in software products

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We need products, not services, to be global leaders, and the good news is Druva, Freshdesk, Capillary, Rategain, Savari and Julia are all either global leaders or the primary challengers in their respective categories. For some months now, electronics has edged out gold, machinery and pearls to become India’s second-largest category of imports (after oil). Our aerospace and defence imports are...

SaaS is the new black – and it has found a place in Chennai

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At SaaSx 2015, Girish Mathrubhootham, CEO of cloud-based customer support software Freshdesk and popularly known as the Rajnikanth (think an acting, singing James Bond) of India’s Software as a Service (SaaS) scene, did the unthinkable. He revealed the entire spreadsheet of internal data-based metrics that he presented to his investors in 2011. All the media people were asked to put away their...

Are you in India/SaaS, and not at #SaaSx2? You missed transparent mind-blowing insights

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SaaSx event is a meetup organized by a bunch of SaaS entrepreneurs for all SaaS entrepreneurs in India. SaaSx Chennai event enables SaaS start-up founders to learn and share tribal knowledge from SaaS (software-as-a-service) start-ups in various stages of the evolutionary ladder.  Every participant registered for the event and was vetted for fitness with theme of the event. (Do events really have...