Tagsocial channels

Airwoot is a social customer service helpdesk, using a sophisticated filtering and priority engine that separates social chatter from relevant support queries, which enables brands to deliver real-time customer support on top of social media. On April 3rd, Avinash and I had a telephonic chat with Saurabh Arora on the story behind Airwoot, their current customers and future roadmap. Q. Could you...