Tagconversion funnel

I witness the scenario on both sides of the table.  A startup provides a solution to a problem; solves it elegantly. And makes it seamless for its users. They use a few other products too – that solves some of their non-core functions elegantly. They grow out of its free usage, but they don’t pay. And they sit and break their heads, day in and day out as to why on earth,  many of its heavy users...