TagCHIEF IRRITATION OFFICER

The Chief Irritation Officer – Why Product Companies Need A Customer Champion

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This is a true story – one that taught me a very useful lesson. I hope you will find it useful on your journey as well. In 2000, Adobe launched InDesign 1.0 to critical acclaim. With its modern code-base, fresh UI, transparency and powerful text engine, finally here was a challenger to the dominant Quark Xpress. Though it was late by over a year (which v1.0 product is not lateJ) and it was not...