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The Services Industry moved India back 20 years in terms of building Products” – Arvind Jha, #PNHangout

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In 1986, when I graduated from IIT Kharagpur as a Computer Science major, I had picked up an obsession with building products. Soon after college, I had joined DCM Data Products. DCM like other players in the Indian market, were very focussed on product development, as the product culture for designing computers, or writing compilers, etc was prevalent in that era. We as any other product company...