The bread and butter of the Indian IT Industry has been IT Services. IT Services, as the terminology implies, is servicing a customer. A customer states his needs, the IT Services organization makes a proposal to develop / maintain / re-engineer / etc., and the deal is done. As offshoring and outsourcing has matured, customers have become savvy and are putting pressure on IT Services...
8 Truths why IT Services Organizations cannot do Software Products
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