You’ve labored for months with a prospect who seemed interested in your services. She returned calls and replied promptly to emails. Everything was moving right along and then … nothing. Nada. Radio silence. No more returned calls. No more email exchanges. And no explanations. Frantically, you mentally retrace your steps and re-read email threads to find clues behind this maddening silence...
How to warm up your prospect’s cold feet
Presenting the iSPIRT Volunteer Model
Last few years have been very instrumental in making iSPIRT what it is today. A lot of thought had gone into creation of this movement. We thought it is a good idea to retrace the movement to its origins and codify the model with which we operate on. The whitepaper at the end of this blog post details the model. This whitepaper describes the foundational principles, operating practices and...
Benefits of CRM Software – A 360° Evaluation
Do you own a business and face the problem of customer communication? Are you unaware of your customers’ needs? Are your customer’s unhappy with your services? Are you unable to analyze the progress of your business? Then, to all such problems there is one and only one solution – the CRM Software. In any business two things are very critical: customers and employees. The growth of any business...
This Fourth Wave of Indian Enterprise Software Startups is World-Class
India’s enterprise software industry has been slowly bubbling since the 1980s but has generally failed to deliver a large number of high impact, high value companies. We do have some companies that everybody talks about – iFlex, Tally, Zoho – but these are far and few between. I believe that we are seeing a new scalable wave of enterprise software companies coming out of India and there is a...
Connect your digital resources from inside to outside the company to stay ahead in digital race: Digitalized Customer requirements
In this global digital world new digital services are raising the bar of enterprise offerings. Customer behavior is rapidly shifting as more people use digital devices and platforms intensively. Customer is slowly changing into ‘e-customers’ with the use of internet, mobile devices and social media on the rise. To survive this digital world enterprises are becoming customer centric and the most...
14 Ways to Emotionally Engage users with your Product
Most conversations with entrepreneurs and product managers who want drive engagement and bring viral features to their products are answered as ‘We will gamify our product through features’. This post is about clearing some nuisance around the topic of gamification in products. Gamification has nothing to do with building features. In fact, even Product Management has nothing to do with building...
The Threat of Termination
The emergence of high speed Internet services and the ability to outsource the networking and processing requirements has generated a plethora of opportunities for various companies to avail these emerging services and reduce their overheads and speed up product delivery. There are however, various critical termination and post termination issues that are encountered by IT companies who are...
#TheWayForward for M&A in India
2013 was a hot year for Global Technology M&A: 204 announced Tech M&A deals took place at an overall valuation of ~$100B, of which 70% were pure software companies. Thanks to a strong stock market, 51 Tech IPOs took place in 2013. The story for the India software product industry has been different. Despite huge innovation and rising entrepreneurship, most Indian product companies have...
A perspective from the other side – Seema Joshi, Lead Product Manager – BMC Software, #PNHangout.
In this #PNHangout, Seema Joshi, Lead Product Manager – BMC Software, shared with us her insights about Product management and the challenges and scope on the road ahead for Women Product Managers. Why did you choose to be a Product Manager? There are two aspects to why I chose to be a Product Manager. The first is related to the evolution of the Indian IT industry and the second my personal...
Thinkflow Software – Keeping up with changing markets
I recently met with Thinkflow founder Praveen Hari and heard first hand their growth story of building a platform capable of powering business applications and services on the cloud. I specifically focused on learning how they accelerated their growth and scale phase, wanting to hear a few stories that could inspire other budding ventures on this path. Handful of stories below highlight some...