In the last few years, a lot of things have changed about the way we do business. For one thing, customer happiness is no longer an accessory to companies. It has become the matter of the hour influencing every aspect of a business, from the way we build the product to the way we support customers. Brands are finding it increasingly important to go the “extra mile” with their customer experience in order to stay relevant. And those that are winning aren’t playing it safe.
The Customer Happiness Tour, a one-of-a-kind event, is an effort to bring together like-minded customer service professionals to discuss strategy, share stories, tips and tricks, and effectively crack the “code” to customer happiness. Fueled by insights drawn from the experience and challenge of being a customer-centric brand, these discussions range over a varied number of topics, covering the entire spectrum of the customer experience. We’ve travelled the world with it, from San Francisco to Sao Paulo and Paris to Amsterdam, and we couldn’t be more excited to bring it to India!
Why CHT:Gurgaon?
The Gurgaon edition will bring together India’s biggest customer-centric brands to talk about why customer service is important in running a business. With a fantastic line up of speakers from Amazon, Flipkart, Urban Ladder, Hike and Myntra, the event will serve as a unique first-hand point of view into the stories of businesses that are rewriting the customer service experience in India.
If you are a leader or a part of an organization who puts a premium on customer experience, this event is for you. Don’t miss out on this great opportunity to meet, talk, network and trade notes with leaders from India’s biggest brands and hottest startups including Zomato, Yatra, CaratLane, PolicyBazaar and the Oberoi Group of Hotels.
How can you be a part of this event ?
CHT:Gurgaon will be hosted at the Leela Ambience on October 9th from 11:00 AM to 6:00 PM. Register for the event here with the discount code CHT25G to avail a special deal exclusive to iSPIRT community
