I had the opportunity to attend iSpirit Foundation’s #PNMeetup: Design great products through experiments – Product Leadership Workshop on 20th April 2013 at TLabs in Noida. Avi from iSPIRT put together a delightful, half-day session that brought together a smattering of product people from Delhi-NCR region. In addition to product managers, CEOs, and senior executives from a wide range of...
Marketplace Metrics: The Three Success Factors
Marketplaces are difficult businesses to run. Like all multi-sided platform businesses, they suffer from the classic chicken and egg problem: the technology has no value unless buyers and sellers are present and you can’t get the buyers on board unless you have sellers and you can’t bring in sellers without having buyers. Hence, building a marketplace is a lot like building two separate companies...
Where does India Stand on Innovation?
How does India stack up on innovation compared to other countries? Are we getting more innovative over time? These are questions I have been grappling with since I started studying innovation more than two decades ago. In recent times, the growing importance of innovation to economic growth and prosperity has induced many efforts to measure innovation at the national level. In my book From Jugaad...
Experiencing the product, or productizing the experience?
About 6 months back, I saw a print advertisement from a well-known job portal (I will call it SiteZ): “Free webinar and live chat with well-known Mr. X”. When I visited their site, they helpfully informed me that I need to be a registered user of their site (which meant I had to be someone looking for a job, which I was not), but it would take only 30 seconds to register. I didn’t mind giving 30...
Promoting Design Thinking in the NCR
In the last 2-3 years there have been well designed products coming out of the NCR startup ecosystem. Mettl, Visual Website Optimizer, Paytm, and Oogwave, especially come to mind where Design Thinking has been an integral part of the product development process, and not an after thought by giving it just a cosmetic veneer. There is a noticeable increase in design sensibility while attending...
Don't Build Something Unless Someone Is Willing To Pay For It & Asks For It Twice!
Notes from the Product Management Roundtable In Bangalore. Having attended the first ever iSPIRT Roundtable on Product Positioning in Bangalore and closely followed the second one held in Delhi, I was eagerly looking forward to the Round table in Bangalore on Product Management by Sridhar Ranganathan. Sridhar is a senior Product Management professional having spent considerable time in product...
Q&A with Cloud-Based Telephony Company Exotel
Exotel Techcom “Cloud telephony product for SME’s which is like many others but we have a different approach in our problem solving.” says Shivakumar(Shivku) Ganesan, its Founder. Currently Exotel focuses on offering an easiest and fastest way to setup a phone number for your business, with smart applications tailored to business needs. He shares insights for other entrepreneurs about lessons...
Why Business Models Fail: Pipes Vs. Platforms
Why do most social networks never take off? Why are marketplaces such difficult businesses? Why do startups with the best technology fail so often? There are two broad business models: pipes and platforms. You could be running your startup the wrong way if you’re building a platform, but using pipe strategies. More on that soon, but first a few definitions. PIPES Pipes have been around us for the...
Building the Product Right
The foundation of a product company is in its IP. An idea is only as good as its implementation. Start-ups face twin pressures of building the right product and doing it in time. The broad contours of the product may be quite clear, but specific features change shape regularly. Things happen simultaneously. While the product is being built, it’s being pitched to prospects, advisors and investors...
How Visual Website Optimizer got to 2,500+ paid customers through great content and rigorous A/B tests
Last month, I promised to bring you stories of how Indian startups took their products to the world and got the inside scoop on how WebEngage used educational content and live demos to get to 7,000 users in less than 15 months. While I have been slow in bringing more stories to you, this one should more than make up for it. In this post, I bring you the story of Visual Website Optimizer in...