CategoryMarketing

The Great Facilitation ballgame of Multi-sided Business Platforms

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Let me start with a simple question. What is common among these, as of 2006 (and, for that matter, even as of today)? – Visa – Sony Playstation – Orbitz – NASDAQ – Microsoft Windows All of these are known examples of facilitation based multi-sided business models. These are not just products or businesses; these are platforms, in the true sense of the word. These...

Learnings from the 4th #PNMeetup – Making your product go viral on a low marketing budget

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They say lighting does not strike twice, but it definetly did at Kunzum café where the 4th #PNMeetup  was happening. The theme “Making your product go viral on a low marketing budget” got over 40 people to the venue all intent to desipher the Virality dilemma. We had Amit Ranjan from SlideShare’s, Pathik Shah from Hike & Bipin Preet Singh from Mobikwik. At the product nation...

How educational content and live demos got 7,000 websites using WebEngage in 15 months

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I believe one of the best ways to learn marketing and business in general is to learn from other people’s successes. And in a bid to do that, I am going to bring to you interviews of Indian startups that have taken their products to the world. We will talk about how they got the initial buzz going, where they got their first set of customers from, how did they scale that up, what marketing...

“E” is for empathy

The last three business books I read were seemingly all different. “Wired to Care” by Dev Patnaik, “Nanovation” by Kevin and Jackie Freiberg and “Customer Centric Selling” by Michael Bosworth. The first was how humans are genetically designed to care for others, the second was the story behind how the Tata Nano was launched and the third was a book on more effective selling. But there was a...

Digital Marketing for the B2B Landscape

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The B2B buying process has undergone a transformation, and so has the B2B customer. Let’s roll the clock back in time. Information about your company, services, products and solutions was not readily available, or if it was, then not readily accessible. The sales representatives were the first touch points for your customers to gather any information about your services, and for your company to...

How Sales and Support can also be 'Marketed'!

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The best marketer of our time was, inarguably, Steve Jobs. And everything Steve Jobs did was aimed at one thing – marketing his products. His presentations were performances, his product demos were carefully directed and choreographed; there was an air of showmanship about everything going on at Apple leading to a launch. Even their support stories became huge news. Walter Isaacson and...

Managing business is about having the right data at your fingertips

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Hindsight, they say, is 20/20.  The advantage of hindsight is that all the data that affects a decision has been revealed and is known.  Unfortunately, real life never works that way.  As an entrepreneur, you have to operate on a combination of one part data, one part intelligent guesses, and, if we are really frank about it, one part luck. Managing a business, when broken down into its simplest...

Building profitable and sustainable software product company

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What common principles underlie success of software product companies such as Newgen, Nucleus, Tally, Polaris, Srishti, Mindmill, Quest informatics, Druvaa, Infrasoft, Zoho etc?. Kim and Maubrogne (1997) in their analysis of high growth companies found that these companies focus on bettering themselves, continuously let unprofitable customers go, and shed commodity resources/skills. Collins...

Profit from Price, Always – The Bootstrapped Story of RateGain

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This is part of our “Podcast with a Product Entrepreneur” series. Do check out the 30 minute podcast! His first fling with business was a video game exchange, while at school. Coming from a family of entrepreneurs, the question was never about the “Why”; it was only about the “When”. A computer science and finance graduate, his stint with Deloitte saw him starting up with a technology consulting...

Guerilla Marketing 2.0 for Product Startups!

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Jay Conrad Levinson, father of Guerilla Marketing defines it very simply as going after conventional goals with unconventional means! When you are a product startup, trying to build a business on little to zero money, you need plenty of unconventional means. With the rise of social media, viral word-of-mouth options with web and mobile global connectivity, it has never been easier to do guerilla...